I Feel You
Support

Privacy Policy

Last Updated: December 5, 2025

1. Introduction

Welcome to I Feel You. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and services.

By using I Feel You, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

2. Legal Entity Information

I Feel You is operated by:

  • Business Name: [Your Business Name]
  • Legal Form: Micro-entreprise (France)
  • SIRET: [Your SIRET Number]
  • Registered Address: [Your Address], France
  • Email: support@psychiccouple.app

3. Information We Collect

3.1 Personal Information

We collect the following personal information that you provide to us:

  • Account Information: Name and email address when you create an account
  • Dream Content: Dream descriptions and related information that you choose to share
  • Sync Events: Timestamps and data when you send "pulses" to other users
  • Connection Data: Information about your connections with other users within the app

3.2 Automatically Collected Information

  • Usage Data: Information about how you interact with our app, including features used and time spent
  • Device Information: Device type, operating system, unique device identifiers, and mobile network information
  • Log Data: IP address, browser type, access times, and pages viewed

3.3 AI Processing Information

We use Mistral AI to analyze dream content and calculate dream resonance scores. Your dream descriptions are processed by AI to provide personalized dream analysis and insights.

4. How We Use Your Information

We use the collected information for the following purposes:

  • Service Delivery: To provide, maintain, and improve our synchronicity tracking and dream analysis features
  • Sync Detection: To identify and notify you when you and another user think of each other within a 5-minute timeframe
  • Dream Analysis: To analyze your dreams using AI and provide personalized insights and dream resonance scores
  • Personalization: To customize your experience and provide relevant content
  • Communication: To send you service-related notifications, updates, and support messages
  • Analytics: To understand usage patterns and improve our services
  • Security: To detect, prevent, and address technical issues and fraudulent activity
  • Legal Compliance: To comply with applicable laws and regulations

5. Data Storage and Security

5.1 Data Storage

All user data, including personal information, sync events, and dream content, is securely stored using Supabase, a secure cloud database service. Your data is encrypted both in transit and at rest.

5.2 Security Measures

We implement industry-standard security measures to protect your information, including:

  • Encryption of data in transit using SSL/TLS protocols
  • Encryption of data at rest in our databases
  • Regular security audits and updates
  • Access controls and authentication mechanisms
  • Secure API communications with third-party services

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

6. Third-Party Services

We use the following third-party services to operate our app:

6.1 Supabase

We use Supabase for secure data storage and database management. Supabase is compliant with GDPR and other international data protection regulations. For more information, visit Supabase Privacy Policy.

6.2 Mistral AI

We use Mistral AI to analyze dream content and calculate dream resonance scores. Your dream descriptions are processed by Mistral AI's systems. For more information, visit Mistral AI Terms.

7. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • With Other Users: Sync events and connection data are shared with users you've connected with in the app
  • Service Providers: With trusted third-party service providers (Supabase, Mistral AI) who assist in operating our services
  • Legal Requirements: When required by law, court order, or governmental authority
  • Protection of Rights: To protect our rights, privacy, safety, or property, and that of our users
  • Business Transfers: In connection with a merger, acquisition, or sale of assets

8. Your Rights and Choices

8.1 Access and Correction

You have the right to access, update, or correct your personal information at any time through your account settings.

8.2 Data Deletion

You may request deletion of your account and associated data at any time by contacting us at support@psychiccouple.app. We will delete your data within 30 days of your request, except where we are required to retain it for legal purposes.

8.3 Data Portability

You have the right to request a copy of your personal data in a structured, commonly used, and machine-readable format.

8.4 Opt-Out Rights

You may opt out of:

  • Marketing communications (while still receiving service-related messages)
  • Certain data collection practices through your device settings
  • AI analysis of your dreams by not using the dream features

8.5 GDPR Rights (European Users)

If you are located in the European Economic Area (EEA), you have additional rights under GDPR:

  • Right to access your personal data
  • Right to rectification of inaccurate data
  • Right to erasure ("right to be forgotten")
  • Right to restrict processing
  • Right to data portability
  • Right to object to processing
  • Right to withdraw consent at any time
  • Right to lodge a complaint with a supervisory authority

8.6 CCPA Rights (California Users)

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA):

  • Right to know what personal information is collected
  • Right to know whether personal information is sold or disclosed
  • Right to say no to the sale of personal information
  • Right to access your personal information
  • Right to equal service and price
  • Right to deletion of personal information

9. Children's Privacy

Our services are not intended for children under the age of 13 (or 16 in the EEA). We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information promptly.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us at support@psychiccouple.app.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable laws.

11. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. When you delete your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain it for legal, regulatory, or security purposes.

Specific retention periods:

  • Account Information: Until account deletion + 30 days
  • Sync Events: Until account deletion + 30 days
  • Dream Content: Until account deletion + 30 days
  • Log Data: 90 days

12. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to track activity on our service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

13. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. For material changes, we will provide prominent notice or seek your consent as required by law.

We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

  • Email: support@psychiccouple.app
  • Response Time: We aim to respond to all inquiries within 48 hours

15. Consent

By using I Feel You, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your information as described herein.

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